Advice on Cancellation Policy during COVID-19

In light of the current COVID-19 situation, we have the following set of guidelines in regards to cancellation/booking changes.

For changes to bookings from 18 March 2020 to 30 May 2020. Guests can receive a credit to their guest account, no cash refunds will be given.

If the government and health authorities advise of travel restrictions to the area, a full refund will be provided.

Outside this period standard policy applies which can be found at cancellation policy

The risk of hotel patrons who may be infected staying in hotel settings is currently extremely low.

We have increased its cleaning measures and hand sanitising stations have been installed in all public spaces such as ablution blocks, reception, camp kitchen and laundry.

We wish to reiterate that all travellers should remain alert, but please do not panic.

The advice noted above will be monitored and amended as required in line with recommendations from health authorities.

If you have any questions, please do not hesitate to contact our reception team.

We look forward to welcoming you.

Travelling With Pets


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